Phone Support*

North America: 1 (866) 758-3878

Japan: +81 (3) 45901240

Hong Kong: +852 800906419

*Available: 8:00am - 5:00pm EST Monday - Friday | 5:00am - 8:00pm HKT Monday - Friday
*On-Call Phone Support after the hours stated above is available for emergency situations based on Support Tier. Please contact your Customer Success Manager or Account Executive for more information.

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All Things Vidyard

We’ve got the answers to your questions about Vidyard products and their related documentation, including published APIs and the functionality of integrations! Or watch our most frequently viewed videos on our Video Resource Center.

We Love Feedback!

We always submit your product feedback to the Vidyard R&D team! Let us know if you have recommendations for product features or enhancements to existing functionality.

Extended Support

Our products interact with various technologies and we will assist all customers with them. Oh, and don’t worry, If you are using a technology not listed, Support will be provided on a best of our ability basis!

Need Personalized Training or Additional Consulting?

For in depth training or customization services, please contact your Customer Success Manager or Account Executive for details on scoping and scheduling.

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