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Vidyard Subprocessor List

Last modified: January 5, 2024

This list identifies the subprocessors currently engaged by Vidyard and authorized to process personal data.

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SubprocessorPurposeSubprocessor Location
Amazon Web Services, Inc.HostingUSA
APIHub, Inc. dba Clearbit (Only for customers who use Vidyard Prospector)Data Enrichment ServicesUSA
Brightcove, Inc. ZencoderVideo EncodingUSA
Buildscale (US) Inc.Customer SupportUSA
Datadog, Inc.Platform MonitoringUSA
Edgecast Canada ULCContent Delivery NetworkUSA
Fastly, Inc.Content Delivery NetworkUSA
Google WorkspaceEmail and Cloud StorageUSA
Heap, Inc.Platform AnalyticsUSA
Knock Labs, Inc.Event Notifications ServiceUSA
Ninja Partners, Inc.Customer Support and Content ManagementUSA
Philippines
OpenAI, LLC (Only for customers who use AI enabled features and functionality)Artificial Intelligence Enabled FunctionalityUSA
People Data Labs (Only for customers who use Vidyard Prospector)Data Enrichment ServiceUSA
Rev.com, Inc.Video Transcription ServicesUSA
Tavus Inc. (Only for customers who use AI Avatars)Creation of an AI Avatar and related videosUSA
Tray.io (Only for customers who require integrations using Tray)Cloud Based API Integration PlatformUSA
Zendesk, Inc.Customer SupportUSA