Strengthen every customer relationship with video
Create AI-powered videos that make onboarding smoother, communication clearer, and success easier to scale.
Video
Over 100,000 GTM teams trust Vidyard to grow their revenue
AI-powered video recording for Customer Success
Make every customer interaction more delightful
Vidyard helps customer success teams deliver clear, consistent, and personalized communication—from onboarding to renewals.
Smarter customer engagement for modern teams
Video recording made simple
Improve clarity at every touchpoint
Ditch the long emails and confusing support docs. With Vidyard, you can record short walkthroughs or fixes in seconds.
On-brand video experiences
Keep communication personal and on-brand
Deliver updates and announcements with a consistent tone, style, and presence. Whether it’s a feature rollout or a routine check-in.
Seamless sharing
Meet customers where they are
Embed your videos in onboarding flows, help articles, emails, chat messages, or customer communities so they can watch from any device.
Video analytics
Identify communication gaps
Vidyard’s real-time engagement analytics provide insight into exactly where customers are hitting snags so your team can step in sooner and mitigate churn risks.
