VIDYARD FOR CUSTOMER SUCCESS

Strengthen every customer relationship with video

Create AI-powered videos that make onboarding smoother, communication clearer, and success easier to scale.

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Over 100,000 GTM teams trust Vidyard to grow their revenue

AI-powered video recording for Customer Success

Make every customer interaction more delightful

Vidyard helps customer success teams deliver clear, consistent, and personalized communication—from onboarding to renewals.

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Smarter customer engagement for modern teams

Make personalization effortless

AI Avatars and flexible video templates help you deliver tailored guidance without additional manual effort.

Boost adoption and customer satisfaction

Use real-time video engagement analytics to improve training, reduce support requests, and streamline onboarding.

Do more with the content you already have

Create videos once and repurpose them across onboarding hubs, help centers, support tickets, QBR prep, and renewal workflows.

Video recording made simple

Improve clarity at every touchpoint

Ditch the long emails and confusing support docs. With Vidyard, you can record short walkthroughs or fixes in seconds.

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On-brand video experiences

Keep communication personal and on-brand

Deliver updates and announcements with a consistent tone, style, and presence. Whether it’s a feature rollout or a routine check-in.

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Seamless sharing

Meet customers where they are

Embed your videos in onboarding flows, help articles, emails, chat messages, or customer communities so they can watch from any device.

 
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Video analytics

Identify communication gaps

Vidyard’s real-time engagement analytics provide insight into exactly where customers are hitting snags so your team can step in sooner and mitigate churn risks.

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Make customers even more successful with AI-powered video.