Create AI-powered videos that make onboarding smoother, communication clearer, and success easier to scale.
AI-powered video recording for Customer Success
Vidyard helps customer success teams deliver clear, consistent, and personalized communication—from onboarding to renewals.

Video recording made simple
Ditch the long emails and confusing support docs. With Vidyard, you can record short walkthroughs or fixes in seconds.

On-brand video experiences
Deliver updates and announcements with a consistent tone, style, and presence. Whether it’s a feature rollout or a routine check-in.

Seamless sharing
Embed your videos in onboarding flows, help articles, emails, chat messages, or customer communities so they can watch from any device.

Video analytics
Vidyard’s real-time engagement analytics provide insight into exactly where customers are hitting snags so your team can step in sooner and mitigate churn risks.
