Jul 7, 2020
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10 min read
Carina Rampelt
Should your brand be on TikTok? The Washington Post is. So is Chipotle. Discover the big benefits of TikTok for business and how to shoot your first video for the app.
“OK boomer.” VSCO girls. “Old Town Road.” Even if you’re not on TikTok, you’re probably familiar with some of its most pervasive memes.
TikTok, or Douyin, as it’s known in China, is a social network where users share short videos, typically set to music. Launched in its current form when China-based TikTok merged with lip-syncing app Musical.ly in 2018, the app has rapidly skyrocketed to cultural dominance.
Downloaded 2 billion times, TikTok has 700 million monthly active users worldwide, including 100 million active users in the U.S.—up 800% in just over two years.
Among Gen Z, it’s ubiquitous: About 40% of TikTok users are aged 16 to 24.
Because the platform is relatively new, TikTok provides a massive opportunity for early adopters to establish their brand presence, engage new—especially younger—audiences, and create new revenue streams. B2C brands are already testing the waters with influencer marketing campaigns, paid promotion, and shoppable video.
What makes TikTok especially distinct from other social networks, however, is its hugely loyal and active base. On average, TikTok users open the app 8x per day and browse for approximately five minutes each time—much longer sessions than Snapchat or Instagram. Whether you’re a mom-and-pop shop or a global enterprise, this is a marketing opportunity you can’t afford to miss.
There are a few key things you need to know before you get started creating binge-worthy TikTok videos for B2b, like the different video formats available on and how to use them.
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TikTok is wonderfully accessible to businesses of all sizes—all you need to get started is a smartphone and an internet connection. And there’s no pressure to be perfectly polished.
Unlike most social media networks that curate highlight reels of an idealized lifestyle, TikTok videos are unapologetically silly. They feature teens performing goofy dance routines with their friends, middle-aged moms lip-syncing in their kitchens, and even politicians poking fun at themselves.
For brands, it’s a fantastic opportunity to engage younger audiences. As The Washington Post‘s TikTok creator Dave Jorgenson told The Atlantic, the average subscriber to the newspaper is “‘well over 40. So this is a really good way to, at the very least, get [younger people] to trust the brand or to know the brand.”
Since starting to create TikTok videos in May 2019, The Post has amassed over 330,000 followers with its quirky takes on life in the newsroom. Not too shabby for a 142-year-old newspaper.
In this micro-sketch, The Washington Post’s comics reporter fights with the video games reporter over who has the best job. As the punchline, the newspaper’s food critic interrupts their standoff to announce he’s getting tacos.
@washingtonpostWho has the best job? ##thatssotiktok ##newspaper♬ Kazoo Wild West standoff – washingtonpost
The aspect ratio for a TikTok is 9:16—pretty much the vertical default for smartphones. You’ll only need to think about this if you’re shooting from a camera and uploading to TikTok later.
Demands from the TikTok community have shifted allowable lengths in recent years. Starting from just 15 seconds, jumping to 60, and then three minutes. The company is rolling out the ability to upload a maximum of 10 minutes. In-feed TikTok ads can be up to a minute, although they should be much shorter (up to 15 seconds) if you want to maximize impact and keep attention.
As a mobile app, TikTok was built for vertical video. It’s how most people already use their phones and—given the short length of TikTok videos—it doesn’t make sense for viewers to have to change orientation.

Every different social platform has its own requirements for videos. Every single one is in this guide.
Unlike the silent social video you might be used to on other feeds, sound is essential to the TikTok experience (it started as a lip-syncing app, after all). Music forms the basis of many video trends on the platform—check out Lil Nas X’s “Old Town Road” or The Living Tombstone’s “No Mercy” for some past examples.
NBA basketball players show off their celebration dances to the tune of “We Get Turnt Up.”
@nbaHeaded into the new year and decade like… ???? @nuggets vs. @houstonrockets TONIGHT! ???? (7pm/et, NBA TV) ##goodbye2019 ##nba ##dancemoves♬ My Friends (We Get Turnt Up) – Mr. Hotspot
In order to create TikTok videos, you’ll first need to create an account. If you haven’t already, download the TikTok app for Android or iOS. Launch the app and, when prompted, create an account. Once you have an account, you can start creating TikTok masterpieces of your own.
Pro Tip: Select “timer” from the right-hand corner to start a 3-second countdown for hands-free recording.
In this TikTok video, Chipotle took advantage of the dance trend around the very on-brand “Guacamole” by Jayo.
@chipotleNow this is a bop @jayo ##chipanddip ##chipotle ##fyp♬ Guacamole – Jayo
In order to access native metrics on TikTok, you need to switch to a pro account—a feature that any TikTok user can enable. If you don’t already have a pro account, it’s easy to switch.
Once your pro account has been activated, a new analytics button will be available under your account options. There, you’ll find an overview of your performance, along with deeper insights on your weekly and monthly views, follower growth, and trending videos.

Don’t worry too much about your follower count or number of views—instead, pay attention to trends over time. Is your follower growth trending upward? That’s a good sign that people like your content and want to see more.
It’s also useful to pay attention to insights on individual videos. Once you’ve published a few different videos, you’ll start to see what resonates with your audience and can start to fine-tune your content accordingly.
TikTok’s highly-engaged Millennial and Gen Z audience make the app an ideal platform for marketers targeting young customers. And, with the app available in more than 150 markets worldwide, covering more than 75 languages, advertisers can reach their target audience, wherever they may be.
But advertising effectively on TikTok takes some careful planning. The biggest mistake marketers make on TikTok is repurposing ad creative from other social media platforms, like Instagram, without thinking about how it comes across.
Evan Horowitz, CEO of ad agency Movers + Shakers, explains that, in contrast to Instagram, “TikTok is so real, it’s so raw.”
When his company was developing a TikTok campaign for Elf, a beauty brand, he emphasized “it was really important to us that whatever we created for this campaign feel very native in the way that TikTok operates.”
The key to advertising success on TikTok is imitating the platform’s raw authenticity.
TikTok offers several different kinds of advertising packages to brands. In addition to their video advertisement offerings, the platform allows companies to create branded effects—like filters, lenses, and special effects—or hashtag challenges encouraging audiences to create a specific type of video.
While we’ll be focusing primarily on TikTok’s video ad offerings, be sure to check out their advertising info page for a complete list of interactive promotional options.

Every different social platform has its own requirements for videos. Every single one is in this guide.
TikTok’s premium ad offering is known as Top View. Top View allows a sponsored video to appear right at the top of users’ feeds—like a native video—right when they open the app.
Quick Tips for Top View Video Ads
To demonstrate the photo and video capabilities of the Reno 10x zoom edition smartphone, OPPO mobile created this short TikTok video showing off the power of the phone’s zoom lens.
Brand takeovers are TikTok’s take on a pre-roll ad. They play for three to five seconds when a user launches TikTok, before showing them their feed.
Brand takeovers can also be paired with other interactive campaigns. For instance, when Elf Cosmetics launched their #eyeslipsface hashtag challenge, they used a 24-hour brand takeover to drive participation.
Quick Tips for Brand Takeover Video Ads
Vans used this Brand Takeover video to drive traffic to its online store by showing off its fun personality.
These ads appear in-feed just like native video content. The difference is that you pay to promote them to a specific audience rather than trusting your content to the whims of the algorithm.
Quick Tips for In-Feed Video Ads
To promote their hyper-curl mascara in Japan, Maybelline partnered with influencer Reiko to create a cute in-feed video ad comparing love to eyelashes—you can’t always get your significant other (or your eyelashes) to do what you want. Thankfully, hyper-curl provides a solution to the latter, if not the former.
Image via TikTok.[/caption]
To view your results on TikTok Ads, log into the advertisement dashboard. The main dashboard provides an overview of your results, along with daily trends.

This is useful for understanding trends and measuring the overall success of your ad program over time. In order to look more closely at campaigns, ad groups, and individual ad results, navigate to the Campaigns page.
Using TikTok’s data filtering tools, you can generate reports. TikTok allows you to create custom reports based on data dimensions like: Total cost, impressions, clicks, conversions, click rate, conversion rate, CPC, CPM, and conversion cost. These are useful for understanding the success of your ad program and optimizing your spend for future campaigns.
TikTok Live is an exclusive club. Unlike, say, Instagram who will let any old Joe go live, TikTok’s live feature is still in its testing phase, so it’s limited to popular creators with 1,000 followers or more.
While we don’t know a whole lot about TikTok live (yet), it’s still worth keeping in mind.
Don’t fret if you’re not able to access TikTok Live just yet—most TikTok users are in the same boat. Be sure to check out live videos from popular creators so you know what works well. That way you’ll be ready when you reach the 1,000-follower threshold or TikTok rolls out the feature to its broader user base.
Fun, accessible, and highly addictive, TikTok provides a world of opportunity for marketers—and an audience that’s ready and eager to watch.
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