Jun 2, 2025
·
9 mins
Roy Reif
Synthesia is an AI video generation platform with a wide variety of use cases including internal training videos, advertising, explainer videos, and sales enablement.
Their AI avatars are a popular tool for content creation. And they offer video editing and video translations in over 140 languages which use multilingual voice cloning as an advanced feature.
Overall, Synthesia helps teams utilize video content with broad usability. But how does it stack up for sales or marketing use cases?
While Synthesia does have a wide selection of features for scalable video creation, it was not originally designed for sales and marketing teams.
And some teams may find they lack essential features for enabling marketers and sellers to produce video content beyond sales training. For example, it’s not easy to send personalized videos in email outreach, follow-ups, or through agentic tools like Vidyard’s Video Sales Agent.
For sales and marketing teams, Synthesia lacks:
This is echoed in Synthesia’s G2 reviews with some users saying:
“only works well for instructional videos, no way to AI generate video elements, customer support is NOT the best.”
“I HATE having to make avatars, as I think the final result of my avatar looks very unprofessional. I have no professional studio or other kinds of equipment to film myself other than using a single webcam and it doesn’t provide me with the result I desire. And everytime I try to upload a new avatar they’re erased and I hate it! I have only made one and it looks terrible! And I can’t delete it and start over since customer service won’t allow me to.”
“There are quite a few nuances to getting the voiceover work right. You have to really pay attention to how words sounds, not necessarily how they’re spelled. This sometimes is quite challenging to get the avatar to say something right. Also, the inflection isn’t always correct. You have to play around with the text, and this is time consuming. Sometimes the avatar seems especially robotic, too…Customer support needs a way to screen share or do Zoom calls – it’s frustrating to explain a problem over email….”
Synthesia is best suited for companies looking to create video content to help their teams and customers learn through video such as answering frequently asked questions or onboarding to a new B2B platform. But it lacks the features sales teams need to utilize AI-generated personalized videos at scale throughout the sales process.
Synthesia alternatives include Vidyard, Loom, Wistia, BombBomb, and SendSpark.
Let’s dive into the unique features and capabilities of each of these solutions now so you can choose the best one for your company’s needs and goals.
Vidyard is an AI-powered video platform that scales the power of personalized video outreach so teams can break through noise, engage prospects, and close deals faster. It is one of the best alternative video creation platforms for companies looking to incorporate more video content into their sales process.
Compared to Synthesia, Vidyard offers far more advanced AI-generation and automation features plus a wide range of integrations with top sales tools.
Pros:
Cons:
Vidyard stands out as a Synthesia alternative for revenue teams looking to deeply integrate video throughout their sales process from cold email to close. That’s why over 100,000 teams use Vidyard to accelerate revenue through the power of video, including Microsoft, Salesforce, and LinkedIn.
If your sales team isn’t using video in their sales process today, check out our 2025 Video in Business Benchmark Report to see how video increases responses, shortens sales cycles, and enables every rep to be the best.
Loom started out as a screen recorder but has since expanded into a video communications platform designed for sales, marketing, engineering, product, and design teams. Acquired by Atlassian in 2023, their focus has shifted more towards Atlassian’s strengths of enabling internal communications and project management.
Pros and cons of Loom:
Pros:
Cons:
Loom might be the right choice if you’re looking to create quick, personalized videos with real human presence, especially for team updates, tutorials, or direct communication.
Wistia is an all-in-one video marketing platform that helps teams create, host, market, and measure their hosted videos, webinars, and podcasts.
Pros and cons of Wistia:
Pros:
Cons:
Wistia is a good choice over Synthesia for teams that already have real video content and need more hosting, branding, lead capture, and analytics capabilities.
BombBomb is a video engagement platform that enables teams to record and send videos from anywhere, including on their mobile devices, and send via email or text.
Pros and cons of BombBomb:
Pros:
Cons:
Companies might choose BombBomb over Synthesia if they prioritize creating personalized, video messages quickly and directly from their everyday tools like Gmail or Outlook.
SendSpark is a video platform designed for sales. They enable teams to create, edit, and send personalized sales videos while integration with top sales tools.
Pros and cons of SendSpark:
Pros:
Cons:
Your business might choose Sendspark over Synthesia if you want to quickly create personalized video messages with minimal setup.
If you’re looking for a sales video messaging solution, you may want to compare Vidyard vs. Sendspark as a next step.