Overview

Consumer behaviour is changing. Your customers are demanding answers faster than ever, and support teams are struggling to keep up. How do you answer your customer questions quickly, succinctly, and on their schedule? And on top of all that, how do you do it without growing your team or blowing your budget? You need the next best thing to being there in person. You need video.

In our new guide to video for support, we cover four innovative ways to wow your customers and decrease your support load by incorporating video into your customer onboarding, training, and ongoing support workflow.

Download the guide and learn

  • How to replace phone and email messages with video
  • Why video boosts customers satisfaction
  • How integrating your CRM into your support process increases productivity
  • Tips for optimizing video to increase team efficiency